Keith Lee Business Systems
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Right now, you can ensure you deliver Make-You-Happy Customer Service
 every time for just $67!
What is it worth to you and your business to ensure you deliver Make-You-Happy Customer Service every time?
Consider this... 

The Harvard Business Review reports that if you can prevent five percent of your customers from leaving, you can increase your bottom line profit by twenty-five to ninety-five percent.
  • ​68% of customers who stop buying from one business and go to another do so because of poor or indifferent service.
  •  14% leave because of an unresolved dispute or complaint. 
  •  9% leave because of price. 
  •  5% go elsewhere based on a recommendation. 
  •  1% die. 
So, 82% go somewhere else because of a customer service issue!
With the Harvard Business Review reporting that you can increase your bottom line profit by twenty-five to ninety-five percent if you can prevent five percent of your customers from leaving, and US News and World Report reporting that eighty-two percent of customers leave one business and go to another because of a customer service issue, if you are serious about staying in business, you had better be serious about customer service.

What's sad for you and me, is that most of those customers who leave don't bother to complain.
They just leave and don't come back
Then you're stuck spending a bunch of time, money, and resources trying to get new customers when with some consistent and persistent messages and training to both your team members and customers, they would never have left in the first place.

It's been shown time and time again that getting new customers is one of the most expensive things you can do to grow your business.

Once we get a new customer, we simply can't afford to lose them. But this is great news for you!

Every business category is seeing more and more competition every year.

Just about every category has a version of national chain competition, competition from discounters, price competition, and competition from the internet, all making it harder and harder for you to stay in business, let alone thrive.

But the great news is that in this most important area, the reason most customers leave one business and go to another, you can not only beat the competition - you can crush them.

How do you train for Make-You-Happy Customer Service and then ensure it gets delivered every time?

Here's how we do it and it's worked for more than a thousand clients around the world.

First, you get our step-by-step Fast Start Guide on how to deliver your new customer service message to your entire team.

In addition to that, you get the Make-You-Happy Customer Service customer service training video.

The training video includes examples of exceptional customer service from independent businesses.

You get the leader's guide with a word-for-word script that you can use or vary from the script if you want.

You get the training workbook that every team member completes as they watch the video to ensure they follow along and understand.
This is huge
The very first training every new employee in your business needs to get is on customer service. 
It's critical to get them started right.

Here’s how the new employee video starts:

Congratulations, You’re our next customer service super star…

The video then goes on to tell the new team member that they were hired specifically because we saw traits that would make them a customer service super star.

Simply have the new team member sit down with their manager and watch this training video.

It also has a leader's guide for the manager and workbook for the new team member.

The Make-You-Happy Customer Service System includes:
  •  Fast Start Guide on how to deliver your new customer service message to your entire team
  • ​The Make-You-Happy Customer Service customer service training video Leader's Guide with word-for-word script 
  • ​Training workbook that every team member completes as they watch the video  
  • ​The New Employee Make-You-Happy Customer Service customer service training video   
  • ​Leader's Guide for the manager 
  • ​Workbook for the new team member
You get it all for just $67
What do most businesses do regarding customer service training?

They do what we used to do.

You have a meeting, everyone gets jazzed and customer service improves for a week or two and then without any consistent reminders you're back where you started.

That's why you get our ongoing training.

Educators and psychologists agree that people learn best with consistent short messages delivered over time rather than longer one-time training.

They also agree that people learn in different ways.

That's why our ongoing training is short, concise, entertaining, and delivered to your team in different ways.

Again, everything is very short, designed to be consumed in about 90 seconds.

Here's what your ongoing training looks like.
Each Monday morning you receive your Managers Customer Service Tip of the Week via email. This tip is for you and your managers. In this email you’ll see the email your entire team will receive on Tuesday and you'll get a customer service message exclusively for you and your managers. 

Every Tuesday morning you'll receive an email with your Customer Service Tip of the Week for your entire team.

Simply forward this entertaining email that can be read in about 90 seconds to your team. Every team member will be reminded of your customer service expectations to ensure they deliver Make-You-Happy Customer Service every time.

Every month you'll get a four-page Customer Service Newsletter for you and your managers. Forward the pdf of the newsletter to your managers or print it out for them.

In addition, every month you get a two-page Customer Service Newsletter for your entire team.

You don’t need or want your team reading long, boring training messages and they sure don’t want something that takes time to get through.

This short, concise and entertaining newsletter is easy to read in a few minutes. It's long enough to get your customer service message across, yet short enough that it will be read every time.

You get a 90 second monthly online training video for you and your managers and you get two 90 second videos each month for your team members.

Finally, you get your daily Inspirational Thought of the Day delivered via email.

This is your daily check up from the neck up each of us needs.

Simply forward it to your team so everyone starts their day off right.
Here’s what you get every month with your Monthly Customer Service Training:
  •  Managers Customer Service Tip of the Week for you and your managers delivered via email every Monday morning
  • ​Customer Service Tip of the Week delivered via email for your entire team every Tuesday morning 
  • ​Monthly, four-page Managers’ Customer Service Newsletter 
  • ​Monthly, two-page Customer Service Newsletter for your entire team 
  • ​90-second monthly online training video for you and your managers 
  • ​Two 90-second online training videos each month for your team members 
  •  Inspirational Thought of the Day delivered via email every day  
About one-thousand businesses around the world have paid $397 for the Make-You-Happy Customer Service System.

I want to make this a no-brainer for you. So right now you can get the complete system, for just sixty-seven dollars.

You have to be asking yourself, why on earth would I charge $67 when I’ve sold hundreds for $397?

Here’s something I know.

When you implement Make-You-Happy Customer Service you’ll see an immediate impact in your business that you’ll love, and when you see the value of the weekly emails, monthly videos and monthly newsletters you’ll be a client for life.

Your $67 investment includes one month in my Inner Circle Membership with the weekly emails, video and newsletters.

After that your continuing membership is just $67 per month.

You may, of course, cancel at any time.

I look forward to helping you grow your business.
You get my Double Guarantee:
Guarantee #1: If you don’t absolutely love the system return it any time within the first year and I’ll send you all of your money back.

Guarantee #2: Triple Money Back – If you show the training video to your team and distribute the monthly training to your team for one month and don’t think this is the best $67 you’ve ever spent, send the system back and I’ll send you three times your money back. Just show me some indication that you showed the video and distributed the training.
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